Service Support

RPP30 Portable Label Printer Frequently Asked Questions Guide I. Basic Printer Operation: 1. Installing the Printer 1.1 Battery Installation (1) Ensure the printer is powered off before installing or removing the battery. (2) As shown in Figure 2, when removing the battery, release the battery clip and follow the reverse steps as when installing the battery. 1.2 Battery Charging Standby Charging: Plug the power adapter into a power outlet and insert the USB port into the printer. Charging Interface AC: 100V-240V (50/60Hz). Charging in progress: The power indicator light scrolls through the power display. Charging complete: The power indicator icon shows full charge. The buzzer will beep. Warning...

RP80VI Thermal Label Printer Frequently Asked Questions Guide I. Basic Printer Operation: 1. Installing the Printer 1.1 Printer Paper Installation Instructions Paper Installation: Press the cover opening button to open the top cover. Place the label paper on the far left, and the baffle will lock it in place. Pass the front end of the paper roll through the paper guide block and pull it out beyond the rubber roller. Adjust the paper guide block according to the width of the paper to secure both sides of the paper. Close the printer top cover and press down gently until the top cover clicks to lock. 1.2 Connecting the Power and Communication Interface Power Connection Ensure the printer power switch is in the off (O) position. Connect the power adapter to the printer, connect the power cord to the power adapter, and connect the power cord...

RP400/RP500 Thermal Transfer Printer Frequently Asked Questions Guide I. Basic Printer Operation: 1. Installing the Printer 1.1 Paper Installation Instructions Paper Roll Installation: Press the switches on both sides of the top cover with both hands to open the printer top cover. Load the paper roll into the label feed shaft and use the paper roll retainer to secure the paper roll to the center of the feed shaft. (If using a 4" wide paper roll, you can remove the retainer and use the paper roll shaft directly.) Press the printhead switch to turn on the printhead. Pull out the front end of the paper (printing side up), pass it through the pressure roller, paper width adjustment guide, and photocoupler assembly, and adjust it to the appropriate position. Close the printhead, ensuring it is completely closed to ensure the printed product...

Table of Contents I. Basic Printer Operation: 1. Installing the Printer 1.1 Paper Installation Instructions 1.2 Connecting the Power Supply and Communication Interface 1.3 Button Instructions 2. Tool Settings Instructions 2.1 Tool Settings Functions 2.2 Tool Download Function 3. Driver Installation Instructions 3.1 Windows Driver Installation Steps 3.2 Driver Settings Functions II. Common Problems and Solutions: Driver cannot be installed; abnormal paper feed; garbled printing; blurry printing; printer error; driver cannot print orders; unable to power on. III. Daily Cleaning and Maintenance...

Table of Contents I. Basic Printer Operation: 1. Installing the Printer 1.1 Paper Installation Instructions 1.2 Connecting the Power Supply and Communication Interface 1.3 Button Instructions 2. Tool Settings Instructions 2.1 Tool Settings Functions 2.2 Tool Download Function 3. Driver Installation Instructions 3.1 Windows Driver Installation Steps 3.2 Driver Settings Functions II. Common Problems and Solutions: Driver installation failure, paper feed errors, garbled printing, blurry printing, paper jams, printer errors, driver not printing orders, unable to power on III. Daily Cleaning...

SF Express RP410K/RP410F Common Problem Troubleshooting Manual 1. Basic Function Description 1.1 Button Operation Function Description ① Power On/Off Button: Press "I" to turn on the printer, press "O" to turn off the printer; ② Paper Feed Button: a. Pause Printing: Briefly press the [Paper Feed] button during printing to pause printing; b. Label Learning: Press and hold the [Paper Feed] button until you hear a beep, then release the button to begin label learning; c. Print Self-Test Page: Press and hold the [Paper Feed] button until you hear three beeps, then release the button to automatically print a self-test page; d. Restore Factory Settings: Press and hold the [Paper Feed] button until you hear three beeps...

I. Printer Driver Download: Visit Rongta's official website www.cbqyw.com.cn, find Service Support - Driver Download, and click to download the SF RP410 dedicated driver. II. Installation Steps: 1. Plug the power cord and USB cable into the device and connect it to the computer. Install the paper roll into the printer. 2. Turn off the printer, press and hold the paper feed button while turning it on, until a self-test page is printed. 3. Check the device model and program version (you need to distinguish between RP410 and RP410H, and then update to the version with the 2023-12-12 date). 4. If it is not the 2023-12-12 version, please follow the steps below to upgrade the program. If it is already the 2023-12-12 version, please skip this step: 4.1 Unzip...